In view of the rapid deterioration of the global epidemic due to the Omicron mutant virus strain, to prevent further spread in the community, pick-up and delivery service will be temporarily suspended for following locations: all hospitals, clinics, quarantine centres, Compulsory Testing - Specified Premises (Filter), and "buildings in which confirmed cases of novel coronavirus infection have stayed during the symptomatic phase in the past 14 days".
List of buildings with confirmed / probable cases of COVID-19 can be referred to on the Department of Health's website - Latest Situation of Novel Coronavirus Infection in Hong Kong: https://chp-dashboard.geodata.gov.hk/covid-19/zh.html
If we have already picked up shipments which are delivering to the above locations, we will contact customers for alternative arrangement as soon as possible.
Please be assured that Kerry Express takes the issue very seriously and has implemented various measures to minimise the risk that our employees in Hong Kong may be exposed to.
The safety of our employees, our customers and the people in the communities we proudly serve is a top priority and we will continue to work with the relevant local authorities to provide service to all areas where and when conditions permit safe access. We are closely monitoring the situation and will take the necessary steps to ensure minimal impact to service.