Please see details below for Kerry Express (Hong Kong) Limited delivery arrangement on Lunar New Year Holiday (1st to 3rd Feb 2022).
DELIVERY SERVICE:
|
31st Jan before 1200noon |
Dispatch as normal |
|
31st Jan after 1300 |
Parcel store in warehouse pending for delivery |
|
4th Feb |
Delivery service resumes |
KE LOCKER PICKUP ORDERS: (During Chinese New Year, Locker pickup service remains unchanged)
|
31st Jan before 1200noon |
Dispatch as normal |
|
31st Jan after 1300 |
Parcel store in warehouse pending for delivery |
|
4th Feb |
Delivery service resumes* |
SELF PICK-UP POINT ORDERS:
|
24th Jan before 1700 |
Dispatch as normal |
|
25th Jan to 9th Feb |
Parcel store in warehouse pending for delivery |
|
On 10th Feb |
Resumes Normal* |
7-ELEVEN, CIRCLE K SELF PICK-UP POINT ORDERS: (During Chinese New Year, Locker pickup service remains unchanged)
|
28th Jan before 1700 |
Dispatch as normal |
|
29th Jan to 3rd Feb |
Parcel store in warehouse pending for delivery |
|
On 4th Feb |
Resumes Normal* |
*The actual time of arrival may vary due to adverse weather conditions or any unexpected circumstances. Please refer to the pick-up notification.
Customer Service Hotline Office Hours:
|
31st January |
0900 - 1800 |
|
1st February – 3 February |
Closed |
|
4th February |
Resumes normal |
China Express Service:
|
24th Jan before 1700 |
Dispatch as normal |
|
25th Jan to 10th Feb |
Parcel store in warehouse pending for delivery |
|
On 11th Feb |
Resumes Normal# |
#Custom clearance might be delayed due to Lunar New Year Holiday.
Macau Express Service:
|
24th Jan before 1700 |
Dispatch as normal |
|
25th Jan to 7th Feb |
Parcel store in warehouse pending for delivery |
|
On 8th Feb |
Resumes Normal |
For further enquiries, please contact our Customer Service Hotline at (852) 3513 0888.
Good luck, good health, good cheer. I wish you a happy New Year.
