Please see details below for Kerry Express (Hong Kong) Limited delivery arrangement on Lunar New Year Holiday (22nd to 25th Jan 2023).
DELIVERY SERVICE:
|
20th Jan before 1200noon |
Dispatch as normal |
|
20th Jan after 1300 |
Parcel store in warehouse pending for delivery |
|
26th Jan |
Delivery service resumes |
KE LOCKER PICKUP ORDERS: (During Chinese New Year, Locker pickup service remains unchanged)
|
20th Jan before 1200noon |
Dispatch as normal |
|
20th Jan after 1300 |
Parcel store in warehouse pending for delivery |
|
26th Jan |
Delivery service resumes* |
SELF PICK-UP POINT ORDERS:
|
16th Jan before 1700 |
Dispatch as normal |
|
17th to 30th Jan |
Parcel store in warehouse pending for delivery |
|
On 31st Jan |
Resumes Normal* |
7-ELEVEN, CIRCLE K SELF PICK-UP POINT ORDERS: (During Chinese New Year, Locker pickup service remains unchanged)
|
18th Jan before 1700 |
Dispatch as normal |
|
19th to 21st Jan |
Parcel store in warehouse pending for delivery |
|
On 26th Jan |
Resumes Normal* |
*The actual time of arrival may vary due to adverse weather conditions or any unexpected circumstances. Please refer to the pick-up notification.
Customer Service Hotline Office Hours:
|
21st Jan |
0900 - 1800 |
|
22rd – 25th Jan |
Closed |
|
26th Jan |
Resumes normal |
China Express Service:
|
13th Jan before 1700 |
Dispatch as normal |
|
14th – 28th Jan |
Parcel store in warehouse pending for delivery |
|
On 30th Jan |
Resumes Normal# |
#Custom clearance might be delayed due to Lunar New Year Holiday.
Macau Express Service:
|
17th Jan before 1700 |
Dispatch as normal |
|
18th to 29th Jan |
Parcel store in warehouse pending for delivery |
|
On 30th Jan |
Resumes Normal |
For further enquiries, please contact our Customer Service Hotline at (852) 3513 0888.
Good luck, good health, good cheer. I wish you a happy New Year.
