Home > Special Announcement - Service Suspension Notice

Special Announcement - Service Suspension Notice

Dear valued customer,

Due to a sudden power outage in our building on Wednesday, March 22nd, our company's systems experienced hardware malfunctions and have been unstable since. Some order systems are still in the maintenance phase, including the E-Shipment and E-comm platforms, which are still undergoing emergency repairs. As these two systems are still unstable, in order to avoid affecting customer's daily order processing, Kerry Express (Hong Kong) recommends that you use our KE OMS - Kerry Express Order Management System Platform to experience easy, fast, and convenient electronic shipping services.

Simply go to https://ordering.hk.kerryexpress.com/ and click "Login" to easily handle daily tasks such as "batch uploading orders", "printing AWB waybills", "requesting pickup", "viewing E-POD signatures", and "downloading reports" with just a few clicks.

If you would like to learn more about placing an order, please check out the 'View Tutorial' section. 

If you have any inquiries about the above arrangement or enquiries regarding login
name/password, please contact customer service support hotline (852) 3513 0861
or email to HK.KEHK.CS@kerrylogistics.com for assistance.

We do apologize for any inconvenience caused.

Thank you for using Kerry Express (Hong Kong)

Update 12/01/2024
Call Us 3513 0888